Background
Energy Services, a leading provider of heating solutions in the western suburbs of Chicago, was approached by the Johnson family in Naperville, IL. The family had been experiencing inconsistent heating throughout their two-story home, coupled with rising energy bills. They sought a comprehensive solution that would address their comfort issues while improving energy efficiency.
Challenge
Upon inspection, Energy Services technicians identified several problems:
- An aging furnace operating at suboptimal efficiency
- Poorly insulated ductwork leading to heat loss
- Uneven heat distribution between floors
- Outdated thermostat lacking programmable features
The challenge was to design and implement a holistic solution that would resolve these issues while staying within the family’s budget.
Solution
Energy Services proposed a comprehensive heating system overhaul, which included:
1. Furnace Replacement: Installation of a high-efficiency, variable-speed furnace to replace the aging unit.
2. Ductwork Repair and Insulation: Sealing and insulating existing ductwork to minimize heat loss.
3. Zoning System Installation: Implementation of a multi-zone system to address uneven heating between floors.
4. Smart Thermostat Upgrade: Installation of a programmable, Wi-Fi-enabled thermostat for improved control and efficiency.
Implementation
The Energy Services team, led by senior technician Mark Thompson, executed the project over three days:
Day 1: Removed the old furnace and installed the new high-efficiency unit. Began ductwork repairs and insulation.
Day 2: Completed ductwork improvements and installed the zoning system.
Day 3: Finalized all installations, including the smart thermostat, and conducted comprehensive system testing.
Throughout the process, the team maintained open communication with the Johnson family, ensuring minimal disruption to their daily routines.
Results
Six months after the project completion, the Johnson family reported:
- A 30% reduction in their heating costs
- Consistent, comfortable temperatures throughout their home
- Improved air quality due to better filtration in the new system
- Enhanced control over their home’s climate using the smart thermostat
Energy Services conducted a follow-up visit to verify the system’s performance and found that all components were operating at peak efficiency.
Conclusion
This case study demonstrates Energy Services’ ability to provide comprehensive heating solutions tailored to each client’s unique needs. By addressing multiple aspects of the home’s heating system, from furnace replacement to smart controls, Energy Services delivered a solution that significantly improved the Johnson family’s comfort while reducing their energy consumption.
The success of this project has led to referrals from the Johnson family, expanding Energy Services’ client base in Naperville and surrounding areas such as Wheaton, Bolingbrook, Downers Grove, Lisle, and Aurora, IL.